Kinderwunschzentrum Döbling

Anonymous Member

Update after response: I sent emails and called (30 May), but no reply. After my update, I received an email saying that someone had tried to call me on my cell phone. I responded on 7 June asking to fix an appointment for the call. We resorted to PKD in the aftermath of the Corona crisis, when travelling for medical treatment became difficult. Diagnosed with low ovarian reserve and autoimmunity, I had previously been treated successfully with IVF (one child) in Munich at kiiz. PKD was recommended as a clinic with knowledge in “IVF/ICSI Naturelle”, a method developed in CH targeted at women with low ovarian reserve. Although we had very recent (less than six months) results of bloodwork, we had to repeat it at PKD and were told that these were the “Standard Operating Procedures (SOPs)”. This applied also to a particular test my husband had already undergone because of a specific marker in his blood. All other clinics had accepted the result we had and had assured us that it needed to be made just one time in life. We started treatment and I saw a specific doctor several times for ultrasounds and instructions on medication and bloodwork. On the day of the ovarian punction to retrieve an egg cell, I was surprised that before any preparations took place, ultrasound examination to see if the egg cell was still there was not foreseen. It is common that the ovulation has already taken place and no IVF / ICSI is possible. I would then simply go home as there would be no more egg cell to fertilize and spare the costs of laboratory work, hoping to try again in the next cycle. This ultrasound typically takes about one minute. Different to what I was known from the centers specialized in IVF Naturelle, I was required to wait in a room at PKD similar to a motel room for about one hour, dressed in a hospital gown and slippers. When I saw the doctor he started with an ultrasound and, voila, the ovulation had already happened, no more egg cell there and I could go home (or to work) again. The invoice I received by email several days later, included entries for laboratory work and when I asked why these were conducted before it was confirmed that there was an egg cell to work with, the answer was again “SOPs”. So we paid. More than two years later, after some weeks abroad, I found in our postbox letters of a debt collection company, relating to an invoice by PremiQuaMed. I could not find any related invoice. PremiQuaMed is a company managing private clinics, including PKD. The letters made reference to an invoice of about 200 Euros which had increased to almost 600 Euros because of the added charges of the debt collector. I wrote emails to both PremiQuMed and the debt collector, asking which invoice the letters referred to. After some time the debt collector informed that they would not give any information and PKD informed by email that the charges were related to conservation of semen for IVF/ICSI. We did not even know that semen had been conserved. We had conserved it at other clinics and before sending an invoice, they had asked via email if continuous preservation was our wish. Before handing over our data to a debt collector, we would have expected communication by email. This channel of communication, including invoices and prescriptions had been agreed in writing in 2020. In addition, we still did not have the original invoice. I asked, why was it not sent by email, or at least, if sent by mail and no payment received, why was not a short notice sent by email. Some days later, I received an email from a lawyer, sending the invoice as attachment in pdf format and mentioning that the overall amount had again increased. There seems to be economic pressure on the PKD. This might be the reason why an embryologist with a MSc degree is being tasked with preparing invoices and providing client data clients to cash collection companies. It seems also that one department does not know what the other is doing and communication culture is poor.

Familie Fiodanou

Wir bedanken uns von ganzem Herzen für die gute Betreuung bei dem gesamten Ordinationsteam, insbesondere bei Herrn Prof. Jirecek und Frau Dr. Ostermann. Wir haben uns jederzeit sehr wohl gefühlt.

Patrick Poik

Wir waren sehr zufrieden! Dr. Jirecek hat uns zu jederzeit sehr kompetent beraten und betreut. Nun ist unser Wunder bereits ein Jahr alt und wir werden erneut wegen dem Kinderwunsch in diese Klinik gehen.

Sabrina Kastner

Unser Wunder wird bald 1 Jahr alt, wir sind Dr. Jirecek und dem gesamten Team von Herzen dankbar.

Slavica Nedeljkovic

Wir sagen DANKE!! Danke an Hr. Dr. Riedl, aber natürlich auch Danke an das hervorragende Team was vor und hinter den Kulissen steht. Die Ergebnisse ihrer grandiosen Arbeit können wir als unsere fabelhaften Töchter seit 2 Wochen beobachten. Vielen Dank für die kompetente und extrem emphatische Beratung wir haben uns so wohl gefühlt und werden das Kinderwunschzentrum Döbling zu jeder Zeit uneingeschränkt weiterempfehlen.

Lisa & Rainer Zavatzky

Wir haben uns als Patienten sehr gut aufgehoben und beraten gefühlt. Alle waren sehr freundlich und kompetent. Mein spezieller Dank geht an Frau Hajek bin mir jede meiner E-Mails geduldig und liebevoll beantwortet hat (und das waren am Anfang einige). Außerdem auch die junge Frau die mir Blut abgenommen und mich für die Punktion sediert hat ,war einfach super super lieb. Und zum Schluss natürlich unser herzlichster und unendlicher Dank an Dr. Jirecek- ohne ihn und sein Team läge wohl gerade nicht meine kleine Tochter auf mir!

Carina Trimmel

I wish I would have decided earlier to visit the Klinik. I am a big fan of efficient processes, short waiting times, and being surrounded from people who care. I highly recommend it for anyone who need a second opinion or who has decided to try scientific approaches to creating a family.

Ejona Sauli

Von Beginn bis zum Ende eine hervorragende, liebevolle und herzliche Betreuung vom Empfangsteam bis hin zum Klinikleiter merkt man hier einfach, dass nicht nur ein Job gemacht wird, sondern mit Leidenschaft und Freude einem versucht wird den "Wunsch" zu erfüllen. Man fühlt sich immer bestens betreut und in jeglicher Lebenssituation auch verstanden und bestmöglich begleitet und unterstützt. Vielen Herzlichen Dank an dieses tolle Team!

Victoria T

Zehra Yildiz

Wir haben uns von Beginn an wohl gefühlt im Kinderwunschzentrum Döbling! Alle Mitarbeiter sind äußerst kompetent und empathisch! Wir können allen Paaren mit Kinderwunsch nur empfehlen Dr. Jirecek und sein Team aufzusuchen! Unser Sohn ist heute eine Woche alt und das wäre ohne dieses tolle Team nicht möglich gewesen :-) Vielen Dank dafür!

Katharina Laimer

Meine Frau und ich waren bereits 2 x in Behandlung und sind schlichtweg begeistert. Abgesehen vom Wichtigsten Punkt, nämlich dass wir ein wunderbares Kind bekommen haben und die zweite Geburt kurz bevorsteht, sind alle - vom Chefarzt bis hin zu den Damen im Empfang - äußerst freundlich, zuvorkommend und wir haben und zu jedem Zeitpunkt sehr wohl gefühlt :-) - Danke an der Stellung nochmals an das ganze Team!

Marcus

Sonya Markova

Aleksandra Kostic

Döbling Fertility Center in Vienna offers comprehensive fertility services with a focus on personalized care, state-of-the-art healthcare, and high ethical standards. Their interdisciplinary team, led by specialists in gynecology, obstetrics, urology, and psychotherapy, is committed to supporting couples on their journey to parenthood. The clinic stands out for its relaxed atmosphere, minimal waiting times, and a high success rate in fertility treatments.